Your User Is Not You
The title of this post, “Your User Is Not You”, is cheerfully cribbed from a fellow named David Platt, who wrote a pointed and very funny book called Why Software Sucks…and What You Can Do About It. He also gave a terrific talk at SD West 2007, excerpts of which you can see here and here. Attending that talk was one of the highlights of that year for me. Today … Read more